Position: Informations and Communications Specialist II
Hiring: NC Department of Environmental Quality
Job Type: Full-Time
Job Description:
The position is responsible for collecting, managing and disseminating information to the public and specific audiences. The position is also responsible for developing and maintaining communication channels related to water quality issues, and for coordinating and fulfilling public records requests. The position coordinates events where appropriate, including planning, public notice, day-of execution, and post-event close-out and reporting. The position frequently interacts with others in the North Carolina Department of Environmental Quality’s Public Affairs Office to ensure that the division’s and department’s messages are clear and cohesive. Establishes and maintains working relationships with the public and representatives of the news media.
The position serves as a communications advisor to department and division leadership, including responding to phone calls, letters and emails from citizens; writing, editing and overseeing the design of publications, social media posts, websites and exhibits; helping to publicize and conduct public meetings and hearings; helping to respond to water quality-related communications with the Division of Water resource’s director and other officials; conducting media training as needed, and developing messaging. Duties include providing responses to media inquiries, keeping apprised of newsworthy issues within the division, and communicating developments to the United States Environmental Protection Agency as well as division and department leadership.
The position serves as a subject matter expert, media liaison and spokesperson on division¬ related issues. The position must maintain effective working relationships with the news media; provide prompt responses to requests for information; track and share media reports on agency-related issues and keep division and department leadership informed about newsworthy developments. The position provides communications that support a wide range of environmental issues.
The position writes and edits speeches, press releases, talking points, editorials, social media posts, web content, and other communications content with attention to proper grammar, spelling and Associated Press style. The position proactively identifies and pitches positive news stories and timely opinion pieces. The position provides communications guidance to leadership in the division and the department. The position assists the division with reports and public presentations, and manages events, including public hearings and other public-facing duties as appropriate.
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